|TARIFF||At the service centre|| At the client's premises
|One-off ON-SITE* fee
|Diagnostics/Setup of 1 router purchased from Telnet||Free||10.00 BGN|
|Diagnostics/Setup of 1 router not purchased from Telnet||
|Diagnostics/Setup of 1 medium-/high-end router||Negotiable||Negotiable|
|Diagnostics/Setup of non-network card or PPPOE on 1 PC/laptop||5.00 BGN||5.00 BGN|
|Diagnostics and setup of channels after initial TV set installation||-||5.00 BGN|
|Mounting/replacing of a RJ/RF connector||0.50 BGN/piece||0.50 BGN/piece|
|Connection of an additional TV set (cable)||-||0.50 BGN/m|
|Other additional computer/laptop/antenna settings/installations and configuration of client-owned networks||-||
20 BGN/h (for each started hour)
|Internal structural cabling, installation of cable channels, rosettes, etc.||Negotiable|
|Cost of accessories pertaining to devices provided to customers.
*to be paid, if lost or destroyed
|- power adapter - 7 BGN
- remote control - 10 BGN
- HDMI cable - 3 BGN
- jack cable - 3 BGN
- damaged body - 10 BGN
* Telnet Ltd. does not perform computer re-installation, virus cleaning, camera setup and other services that require specialized service facilities.
* Telnet Ltd reserves the right to refuse setup of defective and faulty WiFi routers, as well as to discontinue the service in case of faulty client device, pursuant to item 18.2, Section IV of the End-User General Terms and Conditions.
* The one-off fee for ON-SITE visit of client's premises, where the access point is at more than 10 km from the nearest service centre of the PROVIDER, is negotiated individually, and the minimum fee is 25 BGN, incl. VAT.
|All prices are VAT inclusive.|
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